All technology sales and purchases, as well as digital downloads are FINAL. There are NO refunds (certain exceptions apply - see below)
All other situations will be handled on a case-by-case basis. Please reach out to us to discuss your request for return and/or refund. Averaworks is not responsible for the mishandling or damage caused as a result of end-user neglect. Simply "not liking" an item is not subject for refund/return. Customer assumes the responsibility to know what they are buying and we encourage you to call first to inquire about an item before making a purchase.